The Impact of Poor Office Indoor Air Quality on Staff Wellbeing

June 19, 2025

Indoor air quality (IAQ) is an often overlooked factor in creating a productive, healthy, and comfortable working environment. In modern offices where employees spend long hours indoors, the air they breathe can significantly impact their health, mood, and productivity. Poor indoor air quality in the workplace is not just an environmental concern—it is a critical issue for staff wellbeing.

In countries like Singapore and other urban areas where air conditioning is used continuously and buildings are tightly closed, the risk of poor indoor air quality increases. This article covers the impact of poor office air quality on employee well-being and proposes practical solutions to reduce this risk.

Understanding Indoor Air Quality (IAQ)

Indoor air quality refers to the condition of the air inside buildings, particularly as it relates to the health and comfort of occupants. Good indoor air quality is characterized by clean, fresh air with minimal pollutants, balanced humidity, and sufficient ventilation.

Poor IAQ, on the other hand, may involve:

  • High levels of dust and allergens
  • Volatile organic compounds (VOCs) from office furniture, paints, or cleaning agents
  • Carbon dioxide build-up due to poor ventilation
  • Mold spores from damp areas or poorly maintained air-conditioning systems
  • Bacteria and viruses circulating in enclosed spaces

Even if the air appears clean, it can still carry harmful substances that can negatively affect workers' health.

How Poor IAQ Affects Staff Wellbeing

1. Increased Sick Leave and Absenteeism

One of the most immediate effects of poor office air quality is an increase in employee illnesses. Contaminated indoor air can cause:

  • Respiratory issues
  • Headaches
  • Fatigue
  • Eye, nose, and throat irritation

Colds, the flu, and respiratory infections are among the common diseases brought on by repeated exposure to airborne pollutants. This leads to higher rates of sick leave and absenteeism, lowers overall productivity, and increases operating costs.

2. Reduced Productivity and Concentration

Even if employees are not seriously ill, poor indoor air quality can cause discomfort and difficulty concentrating. Common symptoms include:

  • Brain fog
  • Drowsiness
  • Difficulty focusing
  • Slower reaction times

Studies have shown that elevated carbon dioxide levels and inadequate ventilation can lead to cognitive decline. This can severely impact decision-making, problem-solving, and creative thinking—all crucial for an effective workforce.

3. Long-Term Health Problems

Consistent exposure to pollutants such as VOCs, mold, and fine particulate matter can lead to chronic health issues, including:

  • Asthma
  • Allergies
  • Cardiovascular problems
  • Respiratory diseases

Staff who develop long-term conditions due to workplace air quality may require extended medical leave or even decide to leave the organization, decreasing staff retention and increasing turnover costs.

4. Increased Stress and Low Morale

Working in an environment that causes physical discomfort can lead to stress and dissatisfaction. Symptoms such as persistent headaches, dry eyes, or lingering odors can reduce a worker's psychological comfort.

When employees feel their health is compromised at work, it can erode trust in management and lead to lower job satisfaction, declining morale, and higher staff turnover rates.

5. The “Sick Building Syndrome”

Poor indoor air quality is a known cause of Sick Building Syndrome (SBS)—a condition in which building occupants experience acute health and comfort effects directly linked to time spent indoors.

Symptoms of SBS include:

  • Headaches
  • Dizziness
  • Fatigue
  • Nausea
  • Sensitivity to odors
  • Skin irritation

These symptoms usually improve when the worker leaves the building, indicating that the work environment is the cause. SBS can severely affect employee well-being and the organization's reputation.

Common Causes of Poor Office IAQ

Understanding the sources of poor indoor air quality is the first step to improving it. Key contributors include:

  • Inadequate Ventilation: Pollutants may accumulate due to lack of ventilation.
  • Unclean Air-Conditioning Systems: Mold, bacteria, and dust can build up in ducts and filters.
  • Office Furnishings: New furniture, carpets, and equipment can release VOC.
  • Cleaning Chemicals: Harsh cleaning agents can release harmful fumes.
  • High Humidity: Promotes mold growth and dust mite proliferation.
  • Occupant Density: When there are too many people in a small area, carbon dioxide may accumulate and the temperature can increase rapidly.

How to Improve Office Indoor Air Quality

Improving IAQ is not only beneficial for employees but also for business productivity and long-term cost savings. Here are actionable steps:

1. Regular Air-Conditioning Maintenance

Schedule professional servicing of air-conditioning systems every few months. Clean or replace filters regularly to prevent the spread of dust, mold, and bacteria.

2. Improve Ventilation

Ensure that fresh air can circulate through the office by opening windows if possible or by using a mechanical ventilation system. Consider installing an air purifier or high-efficiency particulate air (HEPA) filter to improve air quality.

3. Use Low-VOC Materials

Choose office furniture, paints, and carpets that are certified low-VOC to reduce exposure to harmful chemicals.

4. Control Humidity

Maintain indoor humidity levels between 40% and 60% to discourage mold and dust mites. Dehumidifiers can be particularly useful in Singapore’s humid climate.

5. Implement Green Cleaning Practices

Switch to environmentally friendly, low-toxicity cleaning products to minimize chemical exposure.

6. Introduce Indoor Plants

Plants such as spider plants, peace lilies, and snake plants can naturally improve air quality by absorbing pollutants and increasing oxygen levels.

7. Monitor Air Quality

Invest in IAQ monitoring systems that track carbon dioxide levels, humidity, temperature, and airborne particles. Real-time data can help identify problems early.

8. Employee Education and Feedback

Encourage employees to report air quality issues and provide feedback. Sometimes, subtle symptoms can be early indicators of poor indoor air quality that management may not immediately notice.

The Business Benefits of Good IAQ

Improving indoor air quality is not just a health investment—it’s also a smart business decision. Companies that prioritize IAQ often see:

  • Lower absenteeism
  • Higher productivity
  • Improved employee satisfaction
  • Stronger staff retention
  • Enhanced corporate reputation

In competitive business hubs like Singapore, providing a clean, comfortable, and healthy workspace can also serve as an advantage in attracting top talent.

Final Thoughts

Poor indoor air quality is a silent threat in many offices. While it may not always be immediately visible, its effects on employee health, productivity, and morale are very real. IAQ should be the top priority for businesses seeking to build sustainable, people-first workplaces.

By investing in regular maintenance, improving ventilation, consistent office cleaning routines, and using safer materials, organizations can create a healthier environment where employees feel comfortable, valued and empowered to do their best work. In the long run, the benefits of clean air far outweigh the costs of ignoring it.